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Privacy Policy

ART4LEG s.r.o.ID No.:  06775608
with its registered seat at: U Pekařky 484/1a, postal code: 180 00 Praharegistered in the Commercial Register maintained by the Municipal Court in Prague in Section C, Insert No. 288377


ART4LEG respects the privacy of its customers. This Privacy Policy sets out how customers’ personal data will be processed and protected when using online services.

1. Introduction and Definitions

The following terms have the following meaning for purposes of this Privacy Policy:

“Client” – an individual or a legal person who is interested in performing the Work.

“Consumer” – an individual, who outside his or her trade, business or profession, enters into the Contract.

“Contract” – a contract for Work concluded in accordance with the provisions of sec. 2586 et seq. of the Civil Code between the Client and the Contractor, of which the Order and the TC are a part.

“Contractor” – business corporation ART4LEG s.r.o., ID No.: 06775608, with its registered seat at:
U Pekařky 484/1a, postal code: 180 00 Praha, registered in the Commercial Register maintained by the by the Municipal Court in Prague in Section C, Insert No. 288377.

“Contracting Party” – the Client or the Contractor, depending on the context.

“Data Subject” – an individual to whom Personal Data relates.

“Order” – a binding completed written form, which is the unconditional acceptance of the Contractor’s offer by the Client after the Client provided the Contractor with data for creating a 3D model for the Work, mainly through mutual e-mail communication between Client and Contractor.

“Personal Data” – any information relating to an identified or identifiable Data Subject, and for the purposes of the Contract, this information means in particular: name and surname, date of birth, residence, telephone number, e-mail address, etc.

“Website” – the Contractor’s Website at, which contains all information related to the Contractor’s activities and the process of creating the Work, and the Work may also be ordered through the order form located on this Website.

“Work” –The following are considered to be a Work within the meaning of the Contract:
A tailor-made cover for a lower limb prosthesis, manufactured using 3D printing technology, based on a pre-approved digital preview of the 3D model, which was created according to the specific requirements of the Client and also according to digital data from the 3D scanning of the lower limb prosthesis and the paired limb of the owner of the prosthesis supplied by the Client or made by the Contractor after mutual agreement between the Client and the Contractor.

2. Collection of Personal Data

2.1. The following types of personal data may be collected, stored and used:

a) information about the computer, including the IP address, geographical location, type and version of the browser and the operating system;

b) information on visits and use of the Website, including the source of the recommendation, the length of the visit, the pages viewed and the tracking on the Website;

c) information such as e-mail address, contact details, dimensions of the prosthesis required for the performance of the Work, which the Client enters during the Order on the Website;

d) information generated during the use of the Website, including when, how often and under what conditions the Client uses it;

e) information contained in any communication sent by the Client by e-mail or via the Website, including the content and metadata itself;

f) any other personal data that the Client shares with the Contractor.

2.2. Before the Client communicates the Personal data of another person, he or she have to obtain the consent of this person to the publication and processing of this personal data in accordance with these principles.

3. Use of Personal Data

3.1. Personal data provided to the Contractor through the Website will be used for the purposes set out in this privacy policy or on the relevant pages of the Website. Personal data may be used for the following purposes:
a) Website and business administration;

b) tailoring the Website to the Client;

c) enable the use of services available on the Website;
d) perform the Work ordered through the Website;
e) delivery of the completed Work ordered through the Website;
f) providing services ordered through the Website;
g) sending invoices, payment remarks and collecting payments;
h) sending non-commercial trade communications;
i)  sending specifically requested e-mail notifications;
j)  sending an e-mail newsletter, if requested by the Client (the Client may inform the Contractor at any time, if he or she no longer requires it);
k) sending surveys in order to enable the Client to influence the offer and services in the future;
l)  sending marketing messages related to the Contractor’s business or the business of carefully selected third parties, by post or, if the Client has expressly agreed, by e-mail or similar technology (the Client may inform the Contractor at any time if no longer requires it);
m) providing statistical information about users to third parties (however, these third parties will not be able to identify any individual user from this information);
n) handling of inquiries and complaints raised by the Client or otherwise concerning him or her in connection with the Website;
o) maintaining the security of the Website and preventing fraud;
p) verification of compliance with the terms of use of the Website; and
q) other uses.


3.2. If the Client sends personal data for publication on the Website, these will be published and used in accordance with the license provided by the Client to the Contractor.

3.3. Without the express consent of the Client, the Contractor shall not provide personal data to any third party for the purpose of direct marketing of them or another third party.

4. Consent to the use and handling of Personal Data

4.1. Personal data which will be processed for any purpose shall be kept no longer than is necessary for that purpose, either in electronic form in an automated manner or in printed form in a non-automated manner

a) to the extent that the Contractor is obliged to do so by law;
b) where the documents may be relevant to any ongoing or future legal proceedings; and
c) for the purpose of determining, exercising or defending the legal rights of the Contractor (including the provision of information to others in order to prevent fraud);

4.2. The Client expressly confirms that the Personal Data provided by him or her is complete and correct and that he or she has been instructed and acknowledges that:
a) the provision of his or her Personal Data is voluntary,
b) has the right to access his or her Personal Data at any time and also the right to correct his or her Personal Data.

4.3 The Contractor declares that he or she has taken such measures to prevent unauthorized or accidental access to Personal Data, their change, destruction or loss, unauthorized transfers, their other unauthorized processing, as well as other misuse. The Contractor has this obligation even after the completion of the processing of the Client’s Personal Data.

4.4. If the Client requests information concerning the processing of his or her Personal Data, the Contractor is obliged to provide this information to the Client without undue delay. However, the Contractor has the right to demand payment of the necessary costs associated with the provision of information according to the previous sentence. The Client acknowledges that if he or she finds or believes that the Contractor is processing his or her Personal Data, which is in conflict with the protection of private and personal life of the Client or in violation of law, especially if the Client’s Personal Data is inaccurate with regard to the purpose of their processing, the Client may:
a) ask the Contractor for an explanation,
b) require the Contractor to eliminate the situation thus created, in particular it may be a matter of blocking, correcting, supplementing or liquidating Personal Data.
If this request of the Client is found to be justified, the Contractor is obliged to immediately eliminate the defective condition. If damage other than property damage, as a result of the processing of the Client’s Personal Data, has occurred, its claim shall be exercised in accordance with the Civil Code.

5. Disclosure of Personal Data

5.1. Personal data may be disclosed to any of the Contractor’s employees, officials, insurance companies, agents, suppliers or subcontractors as is reasonably necessary for the purposes set out in this Policy.

5.2. Personal data may be disclosed:
a) to the extent that the Contractor is obliged to do so by law;
b) in connection with any ongoing or future legal proceedings;
c) for the purpose of determining, exercising or defending the legal rights of the Contractor (including the provision of information to others in order to prevent fraud);
d) the buyer (or prospective buyer) of any business or asset that the Contractor sells (or is considering selling); and
e) any person who may request the court or another competent authority to provide such Personal data and if, in the opinion of the Contractor, such court or authority could order the disclosure of such Personal data.

5.3. Except for the cases specified in this policy, the Contractor will not provide the Client’s personal data to third parties.


6. Cookies
6.1. Website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the web browser. This identifier is then sent back to the server whenever the browser requests a page view from the server. Cookies can be either “permanent” or “relational”. Permanent cookies will be stored by the web browser and will remain valid until their expiration date, unless they are deleted by the user before the expiration date. Session cookies, on the other hand, expire at the end of a user’s session after the web browser is closed. Cookies do not normally contain any information that would uniquely identify users, but stored personal data may be linked to information stored and retrieved from cookies.

6.2. Website uses third-party cookies such as Google Analytics to analyze website usage, recognize a computer when a user visits the website, prevent fraud, and improve website security and customize the website for each user.

6.3. Most browsers allow to refuse cookies. Blocking all cookies will have a negative impact on the usability of website. If cookies are blocked, it will not be possible to use all functions on the website.

6.4. Cookies already stored on computer can be deleted. Deleting cookies will have a negative impact on the usability of the website.


7. Changes to Privacy Policy

7.1. This Privacy Policy is effective as of September 15th 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

7.2. The Contractor may notify the Client by e-mail of changes in the Privacy Policy.

ART4LEG s.r.o.